The website www.xploreteotihuacan.com is property of Arlab Mx, who is responsible for the processing of your personal data.

We have adopted this Privacy Policy, which determines how we are processing information collected by www.xploreteotihuacan.com, which also provides the reasons why we should collect certain personal data about you. Therefore, you should read this Privacy Policy before using the website www.xploreteotihuacan.com.

We take care of your personal data and are committed to ensuring its confidentiality and security.

Personal information we collect:
When you visit www.xploreteotihuacan.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Additionally, we may collect the personal data you provide to us (including, but not limited to, First Name, Last Name, Address, payment information, etc.) during registration in order to fulfill the agreement.

Why do we process your data?
Our top priority is the security of customer data and as such we may process only minimal user data, only to the extent absolutely necessary to maintain the website. The information collected automatically is used only to identify possible cases of abuse and establish statistical information about the use of the website. This statistical information is not otherwise aggregated in such a way as to identify any particular user of the system.

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable person. However, if you wish to use some of the functions of the website, or wish to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email, first name, last name, city of residence, organization, phone number. phone. You can choose not to provide us with your personal data, but you may not be able to take advantage of some of the website's features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are not sure what information is required can contact us at directorytecamac@gmail.com.

Your rights:
You have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right of deletion.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision making and profiling.
If you wish to exercise this right, please contact us using the contact information below.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security:
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical security measures to protect against unauthorized access, use, modification and disclosure of personal data under its control and custody. However, data transmission over the Internet or wireless network cannot be guaranteed.

Legal Disclosure:
We will not disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your security or the safety of others, investigate fraud, or respond to a government request.

Contact information:
If you wish to contact us for more information about this Policy or wish to contact us regarding any matter relating to individual rights and your Personal Information, you may send an email to xploreteotihuacan@gmail.com

1- The advertising plans within our site are recurring charges, the system will automatically notify you 3 days before the charge to be made, so you can cancel your plan before the deadline arrives.

2- No service payment can be transferable between users, it can only be reused in other businesses as long as they are from the same owner or author.

3- Refunds will be made directly and only to the bank account from which the payment originated within a period of no more than 7 business days after accepting the refund process.

4- Xplore Teotihuacán will have the freedom to reduce the percentage of the refund if it considers that there is an act of bad faith, treachery, advantage or internal administrative errors of the subscribed business.

5- In case of controversy, both parties, Xplore Teotihuacán and the Registered Business, must reach an agreement valid only for that specific case, it cannot be used as a precedent for other businesses.

6- Xplore Teotihuacán is not responsible for the bad actions of any service provider, it does not make refunds of payments made to service providers, it is not responsible for physical damage caused during the provision of any service by those advertised, it is not obliged to Xplore Teotihuacán sanction any tourist service provider.  

The Services provided by Xplore Teotihuacan They are digital and will be provided as follows:

1- All digital services will be provided once the corresponding payment for it is confirmed, in the case of business publication it will be made by monthly or annual subscription with automatic charge at the end of each cycle.

2- The business registration service must be carried out personally by the interested party.

3- The authors of the registered businesses will receive reports of the registration process and statistics of their business via email or consult it in the “Dashboard” section of their user account

4- Xplore Teotihuacán is limited to advertising businesses that request it on its website, it is not obliged to share information about the services offered to other businesses, as well as contact information, statistics, among other sensitive information.

5- Xplore Teotihuacán publishes local businesses through subscriptions, but is not obliged to guarantee a return on investment, sales compliance, interaction with users, etc. Well, this depends entirely on factors outside the platform.

6- Xplore Teotihuacánc will not charge any commission for transactions, since in fact, the platform does not have the necessary functions to be able to sell products or services from registered businesses.